• 1300 826 538
  • Chirnside Park VIC 3116, Australia
  • Monday - Friday: 8am - 4pm
  • Available Australia Wide

FAQ’s

Welcome to Step Safe Pool Compliant Step’s Frequently Asked Questions page. If the below doesn’t provide the answers that you are looking for, please either contact us using our Contact Us Form or call us on 1300 826 538 and we will be able to assist with any enquiries you may have.

Please find below a list of FAQ Questions and Answers, they are ready for upload.

What size is the Step Safe Pool Compliant Steps?

Our Step Safe Pool Compliant Steps measure 1650mm length x 900mm wide x 1230mm high and include 6 fixing points and adjustable legs for leveling.

Is delivery included?

No, though we are based in Chirnside Park, Victoria, our Pool Compliant Steps are available Australia wide. For a delivery quote please send us an enquiry via our Contact Us Form or call us on 1300 826 538. To be able to provide a quote we will require your full delivery address.

How much do the Step Safe Pool Compliant Steps weigh?

Our Step Safe Pool Compliant Steps weigh 120KGs and will be delivered on a pallet (additional 20KGS)

How much are the Step Safe Pool Compliant Steps?

Our Pool Complaint Steps are available for $2,350 + delivery. For a quote please send us an enquiry via our Contact Us Form or call us on 1300 826 538. To be able to provide a quote we will require your full delivery address.

Do Step Safe Pool Compliant Steps comply with Australian regulations?

Yes, our Step Safe Pool Compliant Steps conforms to AS1926.1-2012

What colours are Step Safe Pool Compliant Steps available in?

The Step Safe is available in one colour which is a Colorbond finish in Dulux Monument Grey.

What should I do if there is an issue with my Step Safe Pool Compliant Steps?

If there is an issue with your Pool Compliant Step Safe Steps, please call our office on 1300 826 538.

From order, how long will it take to get my Step Safe Pool Compliant Steps?

If not in stock, Step Safe has a build time of 4 weeks. To see current stock levels please call our office on 1300 826 538.